I, personally, was taken care of by Dr.Lauren Plass (I believe is the last name but definitely Dr.Lauren) but before meeting her I was having a TERRIBLE day. It all started with arriving to my "original eye care" office for my appointment. I was late by JUST FOUR MINUTES, literally have proof, calls, video WITH the time stamp, the whole deal, but they REFUSED to see me just because I was FOUR MINUTES late. *DO NOT* GO TO 'PROFESSIONAL VISION CENTER' 512 W MAIN ST. IN MERIDEN, LOCATED IN THE DUNKIN' DONUTS AND PIZZERIA PLAZA ACROSS - FROM THE CORNER W MAIN ST. CVS). With all that being said, I called here and they took me the SAME DAY! :)) Upon entering & heading to the front desk for check in the receptionist was super kind & polite & so sympathetic for the MESS I had just dealt with at the other location (they all were VERY sympathetic, so kind & welcoming!!) Then, I was placed in Jordan's care - Where he did all the prior testing before meeting with the doctor herself, & I have to say, hands down, one of the sweetest, most polite, respectful, kind-hearted soul I have met in quite SOME time. It was AMAZING to see such a nice young man living & doing such great things in life already with such an amazing personality! I'm grateful they have such an amazing team. I'm sure they are as well. ❤️ I felt extremely welcomed & comfortable throughout the ENTIRE appointment. After testings with Jordan, I was then able to meet my NEW EYE DOCTOR (YASSSS!!!) DR.LAURENNNN PLASS!! & she too!, amazingly sweet, kind, & embarrassingly, (at this point), very sympathetic for what I went through earlier. (obviously they all knew & must've talked about it before coming in due to my call beforehand because they did fit me in & care for me THE SAME DAY!), & of course being THEEE doctor, now seeing why I was so upset & really in desperate NEED & WANT of new glasses since my last pair were broken & then gone. :(
I know this is a long review but I do believe it was important to add every detail (some what) I could. & I do believe that it does matter & would/could make a difference in someone's decision when choosing their new eye care team. It was a bittersweet situation I had to experience that morning because at the end of it all, I ended up with an amazing new eye care team to go to when needed & I do believe I can count on AND I'm just waiting on my NEW AMAZINGGGG GLASSES I was able to choose out of MANY! :)) I'm so so sooo happy with the outcome. I had HAPPY TEARS at the end of it all. I would recommend this location to anyone & EVERYONE. HANDS DOWN, I'M SO HAPPY I MADE THE DECISION TO REACH OUT TO THEM AND JUST GIVE THEM A CALL!! :))
That's all it takes! They're just a phone call away to an amazing new eye care team with exceptional client care. I've never had a chance to leave such a positive review on any location like this because I wouldn't ever want to mislead anyone. But I, personally, was extremely happy & super excited for my new pair of glasses.
Thank Dr.Lauren, Jordan, & everyone at Meriden Eye Care @ 658 Broad St Meriden, CT 06450 !! <3
Elizabeth R. | Feb 20, 2024